White Orca are looking for an intuitive individual in a full time Solutions Engineer role to join our small, ambitious team based in an interactive and diverse tech hub in Croydon. Your role will be a fundamental position that will provide end-to-end technical solution delivery, including project management and stakeholder liaisons.
We are a consultancy helping small businesses and professional teams within organisations, develop and manage their business information. These customers span a variety of sectors, including Social Care, Health Care, Commerce but specifically Further Education and you will work closely with these businesses to develop solutions of varying scale within their business processes and systems to identify performance enhancements, address inefficiencies and improve data integrity, transparency and value.
In this challenging role within a small team you will need diverse knowledge (or be comfortable with research where there are gaps), solutions-focused thinking and the technical ability to bring concepts to reality for our customers. Your background can be web or SQL developer biased but you will be expected to be able to traverse a full technology stack confidently.
Ultimately, we pride ourselves on customer service and this is what will set you apart from other candidates!
To be truly great and succeed in this role you will have the following:
#1 – A care for customer service
Our customers are our priority and amongst them we have developed long-standing relationships and much of our work is from referral. Describe some examples where you have provided excellent customer service across different levels in an organisation. Also examples where things haven’t gone so well and how you turned around the situation.
#2 – An eye for detail
As a small team working with small businesses and teams, the ground can shift quickly beneath our feet. We would like to hear about some examples of solutions you have delivered, how you prioritise, how you provide quality assurance and documentation and met deadlines.
#3 – Quest for innovation
The environments we work in can be restricted in many ways; budget, aged tech or even location. Our customers look to us to contribute innovative solutions. Describe some examples of internal or customer solutions that you’ve contributed to in previous roles.
#4 – Thirst for learning
We believe that being small allows us to be agile in many ways. We’d like to hear about your own journey to your current skill set, your interests, direction and up-and-coming trends you are researching / watching. Also provide us with some examples where you’ve shared knowledge and expertise.
#5 – Keen to make a difference
Tell us what’s unique about you, why you want to work for us and how you would make a difference. Also give us examples where you’ve worked well as part of a team and independently.
Tell us about your awesome experience in all or majority of these technical areas:
Languages / Data formats:
Applications / Services:
Reporting Services, Integration Services, SharePoint
Microsoft SQL, MySql, Windows, Azure, IIS, Linux, Apache
Frameworks / Libraries:
ASP.net, WordPress, WooCommerce, Magento, Laravel, React.js, Node.js
Concepts / Patterns:
MVC, Object-Orientated, Functional Programming
Successful candidates will have at least 3 – 5 years working with customers and be subject to DBS.
Salary for the role is £35,000 to £38,000, depending on your experience.
Direct applicants only.
Apply on indeed here: https://www.indeedjobs.com/white-orca